The #Samsung #Galaxy #J7 is one of the most affordable smartphones in the market that has a large screen. The phone features a 5.5 inch Super AMOLED display at full HD resolution ( for the 2017 variant) making it perfect for use in various multimedia tasks. Aside from this its other great features include an octa core processor with 3GB of RAM for a smooth operation, a 13MP camera, and a 3600mAh battery just to name a few. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy J7 running out of space issue & other related problems.
- Android Phone Storage Is Full
- How To Free Storage Space
- How Do I Free Up Storage Space On My Android Phone To My
- How Do I Free Up Storage Space On My Android Phone Free
- How Do I Free Up Storage Space On My Android Phone Iphone
If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
- Checking how much space is left on your Android. First, the usual boilerplate: I have a Pixel 3 XL, so the steps I list to get to various features and menus on my Android might differ than the.
- Freeing up Space on the Phone. Once you’ve figured out what is eating up storage space of your phone, the next step is to delete excess and unnecessary data to free up some space on the phone. However, Windows Phone does not allow you to access and delete whatever you want to. Following are the possible ways of freeing up space on the phone.
You can connect your Android phone to the computer again, in case you need to move the files back to your phone. In this article, we have learned the different ways on what you can do when you get the internal storage full on your android phone. There are many ways to free up space and each option has its advantages.
J7 Running Out Of Storage Space
Problem:I just recently purchased a Galaxy J7 to replace my note 3. It has 16g of storage and I put a sd card in also with 16g. My problem is I keep getting a message that I’m running out of storage. I moved all apps that I could to the sd card but some apps that should can’t be moved. I also deleted or moved all docs, photos, etc. Is there anything else I can do?
Solution: The first thing that you will need to do in this case is to check what apps are using the most storage space.
For Android Nougat
- From any Home screen, tap the Apps icon.
- Tap Settings > Device maintenance.
- Tap Storage.
- View the Available space value.
For Android Marshmallow
- From any Home screen, tap the Apps icon.
- Tap Settings.
- Tap Storage.
- View the Available space value.
You can clear the cache and data of the app or group of apps that are using up too much space. You can also opt to uninstall them if you are not really using them.
You should also clear out some data on your phone by performing the following steps.
- Delete unnecessary text messages and picture messages
- Transfer pictures and media to a computer to remove them from the phone memory
- Clear the browser cache, cookies, or history
- Clear Facebook app cache
- Delete call logs
In case the out of storage error message still appears then you should proceed with the additional troubleshooting steps listed below.
- Wipe the cache partition of the phone from the recovery mode.
- Backup your phone data then do a factory reset.
J7 Not Updating To Android Nougat
Problem:I recently replaced my Samsung Galaxy J7 for another one of the same model. The replacement is not updating to Android 7.0 nougat for some reason and my last phone did. Why is that?
Solution: There are several factors that can cause the phone not to get the official software updates which we have listed below.
- The phone is rooted
- The phone is running on a custom software
- The phone has been unlocked and is running on another network.
In case your phone is not getting the update then try connecting it to a computer with Smart Switch installed then check if the update is available. If it isn’t then try doing a factory reset on your phone then check for the update. Make sure to backup your phone data before doing the update.
If the above steps fails to update the phone software then you should consider manually flashing the firmware update using Odin. You can download the firmware file of your phone from the Sammobile website which is also where you can get the instructions on how to flash your phone.
J7 Screen Has Flickering On Top Right Corner
Problem: My samsung J7 was fine, it was in my coat pocket when I was at home i tried to use it the screen never came on. Instead there is slight flickering light at the top right hand corner.
Solution: The first thing that you will need to do in this case is to perform a simulated battery pull which is done by pressing and holding both power and volume down buttons for at least 10 seconds. In case the issue still occurs after this then you will have to start the phone in recovery mode and from here perform a factory reset. Take note that the reset will erase your phone data.
If the issue still persists after performing the steps listed above then you will need to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.
J7 Very Slow Gets Hot
Problem:all current updates installed, verizon, unlocked. new original battery about 8 months old.device runs hot often – not enough to shut down but i can feel it hot thru the case. phone is very slow now in every app i run – a lot of screen delay when typing on keyboard or clicking on links. battery drains super quick – i bought new battery to see if it would help and the phone behavior is the same. is this a symptom of not enough free memory? ( i know i’m running out of internal storage, sd card is about half full on 64gb card) otherwise phone operates well – no shut downs, charging works fine, no error codes – except sometimes can’t update apps due to low storage. should i factory reset?
Solution: The low available storage space in your phone is a very likely reason why the phone is running slow and gets hot. You should definitely consider doing a factory reset. Just make sure to backup your phone data before doing the reset.
J7 Freezes When Switching On
Problem:freezed when switching on. Only logo appeared and nothing else happened. I performed soft reboot then hard reboot to factory settings as you adviced in website but situation remains unchanged. While performing rebooting operations, a lot of red letters appeared saying error and file not found. I can send photos if requested.
Solution: It looks like the phone has a corrupt software. The best thing that you can do right now is to flash it with its updated firmware file using Odin. You can get the firmware file from the Sammobile website which is also where you can get the instructions on how to flash your phone. In case this does not work then you will need to bring the phone to a service center and have it checked.
J7 IP Address Unavailable When Connecting To Wi-Fi
Problem:when I go to connect to my homes WiFi which is a Hughesnet modem it keeps showing IP address unavailable. I have tried all the fixes I’ve came across but still no luck. All other devices connect without a problem and I have no problem connecting to other WiFi sources so I’m at a lost. Can you please help?
Solution: What you should do in this case is to forget the Wi-Fi network from your phone then restart both your phone and the modem. Once both devices are on then connect to the Wi-Fi network again.
If the issue persists then proceed with the additional troubleshooting steps listed below.
- Wipe the cache partition of the phone from the recovery mode.
- Backup your phone data then do a factory reset.
J7 Integration Verification Unsuccessful
Problem: I woke up this morning and sam. galaxy j 7 said integration verification unsuccessful…. do a factory data reset i could not get off this screen i have to hit ok to factory reset it has been resetting on its own for about a week now and now this?
Solution: Try doing a factory reset from the recovery mode. Take note that the reset will erase your phone data.
J7 Not Getting Text Messages
Problem: Up until 2 days ago, we could text or calm each other with never any problem. Now, I can still receive calls and texts from him but he can only receive calls from me… Absolutely no texts from me. He receives texts from friends… But the sound notification doesn’t come on. A real mystery. I checked everything I knew to check, including following your info step by step online. I notice when I go into sounds and notifications… And click on the sound he has chosen… It doesn’t make the sound, whereas it used to. None of the sounds can be heard. So.. The main problem here.. Can’t receive MY texts and text message sound/notification can’t be heard. This all happened out of the blue… Is his phone now too old? I hope you can help. I also checked into his settings and my number isn’t blocked. Thank you.
Solution: Try checking if your number has been placed in the block list.
- From any Home screen, tap Messages.
- Tap the MORE or Menu icon.
- Tap Settings.
- Tap Block messages to select the check box.
- Tap Block list.
If the number is included then just remove it from this list.
As for the notification issue you should perform the troubleshooting steps listed below.
- Restart the phone.
- Start the phone in Safe Mode. Does the issue occur in this mode? If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from the recovery mode.
- Backup your phone data then do a factory reset.
Imagine not being able to download a new song shared by your friend or an email attachment. Why? You get a notification saying that the Internal storage space is running out. Woah!!!
That’s not the end of the story. If you try to close the notification by swiping on it, it won’t go away. Faced a situation like this? You are not alone. Android devices with internal storage of 16GB or less than that usually face this problem. So what do you do?
Well, the easiest solution is to hide the notification but that’s not a proper solution. You have to get to the root of the problem. And the problem basically is that your device is running out of internal space, which is evident from the notification. All Android devices require at least 500MB-1GB free internal space to function properly.
So to fix it, you need to free up some internal storage. Once you do that, the notification will vanish automatically. Here are some of the ways to do it.
Also on Guiding Tech
7 Tips to Survive on Android with Low Internal Storage
Read MoreClear Device Cache
Step 1: Open device Settings on your phone and navigate to Storage.
Step 2: Under Storage, look for Cached data. Tap on it. You will get a confirmation pop up. Tap on Ok.
Android Phone Storage Is Full
Note: Clearing cache will only delete temporary files on your device. It will not remove any data.From Android 8.0 Oreo onwards, Google removed the option to clear device cache. However, you can still do it. All you need to do is clear the cache individually for every app. Painful but the only safe option for now.
To do so, under Settings, go to Apps and notifications. Then tap on each app and hit Storage. Under Storage, tap on Clear Cache. You can follow our guide to clear cache in Android 8.0 Oreo phones.
Disable Bloatware
Most smartphones other than those running stock Android come preinstalled with many additional apps which are commonly called bloatware. For instance, I recently purchased a device from Amazon. Guess what? The device has an Amazon app preinstalled on it.
Apps like these occupy storage space. Even though we cannot uninstall them, we can always disable them. Here’s how.
Step 1: Go to device Settings and tap on Apps and notifications > App Manager > Installed Apps.
Step 2: Tap on the app name that you want to disable. On the next screen, you will get the option to disable it. Tap on it.
Sometimes, you will find the Uninstall updates button instead of Disable. So first uninstall the updates and then disable the app.
Delete Unwanted Data
If you use WhatsApp a lot, I’m pretty sure your phone must have collected a massive dump of videos, photos, and other files. Maybe you forgot to disable auto-download option for the WhatsApp groups. Similarly, your device will have unused data from other apps too. So, it's better to delete such files regularly.
To do that, you will need a File Explorer app. Once you have it, launch the app and navigate to the folder that has the maximum amount of data. Usually, you will find it in the subfolders like Media, Audio, Video, etc.
Pro Tip:How To Free Storage Space
Check the Downloads folder too. You will find a heap of unused files there.Use an App to Find Biggest Folders
While it’s easy to identify WhatsApp and media apps for taking up space, but difficult to figure out which other apps or folders also hog a lot of space.
To find such folders, you need to download an app that shows your storage usage. One such cool app is DiskUsage, which takes just 180KB. The app shows folders that occupy maximum space. Once you know the biggest folders, you can easily delete data from them to reclaim the internal storage.
Download DiskUsageAlso on Guiding Tech
How to Separate Ringtone and Notification Volume on Android
Read MoreSwitch to Lite Version of Apps
If you have a device with 16GB of internal storage or less than that, you should try switching to Lite or Go versions of the apps. Most of the popular apps now have the lite versions which occupy very less space.
You can try Facebook Lite, Messenger Lite, Maps Go, etc. Just search for the name of an app followed by either Lite or Go in the Google Play Store. Of course, these apps will have some features stripped off.
Disable Notification
If you are fine with your device having low space and don’t want to remove anything except the notification itself, you can do that too by hiding the notification.
To disable the notification, long press (hold) on it. Then tap on App Info. On the next screen, you will get the option Show notifications. Uncheck it.
Get rid of the junk!
These were some of the best ways to manage the internal storage and get rid of the storage space running out error. Do let us know if you were able to fix the problem.
How Do I Free Up Storage Space On My Android Phone To My
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